Data Deletion

You can ask PC Alley Computer Trading to delete the personal information we hold about you at any time, including the messages you sent our Facebook Pages on Messenger or our Instagram accounts.

How to ask

1. Email inquiry@pc-alley.com with the subject "Delete my data".
2. Tell us the name on your Facebook or Instagram account, and the mobile number or email you used with us, so we can find your records.

What happens next

• We confirm that we received your request within 3 business days.
• Within 30 days we delete your messages, contact details and profile information from our own systems, ask our service providers to delete their copies, and reply to confirm it is done.
• Meta keeps its own copy of a Messenger or Instagram conversation under Meta's policies. You can delete the conversation on your side in the Messenger or Instagram app.
• Records we must keep by law, such as sales invoices and warranty records, are kept only for as long as required and are not used for anything else.

If you signed in with Facebook

Ask as above and we also delete your store account, including the Facebook ID linked to it. Removing our app in Facebook (below) stops new sign-ins, but the account we already hold stays until you ask us to delete it.

Removing our app from your Facebook account

You can also go to your Facebook Settings & privacy > Settings > Apps and websites and, if our app appears there, choose Remove. Then email us as above so we delete what we already received.

See our Privacy Policy for more on how we handle your data.